Building the Premier Club in Asia

Concierge

The Member Services Desk goes beyond typical concierge services to provide top-notch amenities and a few extra luxuries for its Members. In addition to handling article checks, parking permits and bill payments, the Member Services Desk staff is a useful resource for exploring the Club’s facilities, settling into Tokyo, procuring tickets, providing translation services and fulfilling a scope of everyday and extraordinary requests.

Member Services Desk
Daily: 7:30 am–11 pm
8:30 am–10 pm (cashier)
Tel: 03-4588-0670
E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it


BoxSeat
The Club’s exclusive ticket agency offers seats to the most popular entertainment in Tokyo, often at a discounted price. From opera and ballet to rock concerts and Broadway musicals, don’t miss your chance to see a phenomenal array of live performances. To purchase tickets to other events, please contact the Member Services Desk.


Language Assistance
Members who find themselves battling through language barriers outside the Club can simply dial the Member Services Desk for English-Japanese translation assistance anytime during Club hours. Whether it’s shopping for groceries, booking a hotel or giving directions to a taxi driver, the knowledgeable bilingual staff can help.


Merchandise
Pick up an array of goods, including umbrellas, newspapers and the Women’s Group’s invaluable expat resource, Tokyo: Here and How, at the Member Services Desk.


Article Check
Drop off items for retrieval by other Club Members or your family at the Club with this secure, convenient service.


Tour Arrangements
Sign up for an organized trip to Kyoto, Hakone, Nikko or many other destinations around Japan with the help of the Member Services Desk. Another benefit of the effortless vacation planning, the package fees will be billed directly to your Membership account.


Bulky Trash Collection
Members who are relocating back home or decluttering and aren't sure how get rid of those large items can contact the Member Services Desk for assistance. Staff will help arrange bulky trash pick-up through the relevant ward office in Tokyo.


Dr Drive Car Wash
Treat your car to a pampering with a hand wash at Dr Drive in Higashi Gotanda. Club Members are entitled to a 5% discount on a range of cleaning services (see price list download). To make the most of this not-to-be-missed service, simply drive into the Eneos gas station on Sony Dori, show your Club Membership card and choose your car wash option.